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We Purchased a Swagtron T1 for out daughter for Christmas this past year (7 Mo ago). Last week it started beeping when it was turned on and now it won't work. We have tried to recalibrate it multiple times (per the instructions) but have not had any success. we are not...
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Swagway
Swagway

I would still appreciate the opportunity to assist you! I am assuming you have already received assistance through email (support@Swagtron.com), by phone at 1-844-299-0625 (M-...

Swagway
Swagway

Your Swagtron T1 includes a one-year warranty! Swagtron will GLADLY get that issue solved! You can email your story (and order #) to satisfaction@swagtron.com and I will fill ...

#1073557
I bought a Swagtron Hoverboard in india from your Ahmedabad set up. 1. Just in 4 months the mother board had issues and I had to send for repair. 2. While repair I was told that there is some part broken while usage so it won't work properly. 3. After multiple follow...
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Swagway
Swagway

The Swagway India team has assured me they have addressed this issue. I have not heard back from via email at satisfaction@swagtron.com or any other channel. I am assuming th...

Swagway
Swagway

We do apologize if this situation has caused you any frustration and/or inconvenience! I do thank you for emailing corporate Swagtron with this issue and we are currently work...

1.5
#1070870
I brought a T3 for my Son and In A month the unit was non-functional I sent it back for repairs and two weeks later received a broken unit. Had too send this one back and was informed that I was being sent a refurbished unit instead of a brand new one as I had...
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Swagway
Swagway

We still have not heard from you! We really would appreciate the opportunity to address this issue! We also understand that this issue was most likely already solved by standa...

Swagway
Swagway

We apologize your brand new replacement Swagtron T3 was broken! Swagtron will, of course, get this issue solved as quickly and as conveniently for you as is possible! Please ...

1.4
#1068557

Swagtron - Will not shut off

Swagtron
#1040327
Push the power button and it beeps thats it. And will not shut off and it beeps while it is not in use
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Swagtron Swagway X2 Hoverboard Review

Swagtron
#1035670
1.9
Lemon X2, broke the first time used
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I had a swagtron repair that needed done about 6 months after purchase got RA sent back and was fixed and sent back in about 7 days then it broke again had to send in with a RA i got asked them to call and give me price to fix damage caused by daughter it took about 14...
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Swagway
Swagway

We apologize that you had some issues with your Swagtron™ T3. We understand the units will take severe abuse from time to time and we made them extremely rugged for this purpo...

#1064035
I bought my daughters NEW T3 Hoverboards for Easter. One of the boards sent to me was CLEARLY A USED BOARD, bumpers were placed on it, it was all scratched up, the battery was dead, and it would not charge. I received my RA # and sent the board back on Monday. The...
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Swagway
Swagway
Swagtron Verified Representative

We still have not heard from you! We are anxiously awaiting an opportunity to rectify this! I am assuming by your lack of response that Swagtron™ customer support has already ...

Swagway
Swagway
Swagtron Verified Representative

We apologize you are unhappy with your Swagtron™ T3. Swagtron.com maintains an A rating on BBB.org and is highly reviewed by the large majority of our customers. A simple goog...

1.4
I didn't like
  • Machine i got is defective
  • No customer service
#1039622
I ordered a X2 electric balance board product from the company Swagtron, and the one I saw and bought was on sale. Plus, I had a code that made the price a grand total of... $130. This should have been a major red flag. A cheap price on something that's usually 500+...
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Swagway
Swagway
Swagtron Verified Representative

We still have not heard from you! I am assuming you have already received your refund. However, if you are having any issues, we are available! I look forward to hearing from ...

Swagway
Swagway
Swagtron Verified Representative

We will gladly get that issue solved as quickly and as conveniently for you as is possible! If you requested a refund within 30 days of purchase, we will gladly begin the ref...

3.0
#1038139
If anyone can tell me how to speak with someone other than Swagtron Support, I would greatly appreciate it. We purchased a T3 Hoverboard for Christmas. We received it just before Christmas. Wrapped it up and put it under the Christmas tree. The children were joyed to...
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Swagway
Swagway
Swagtron Verified Representative

Thank You for the opportunity to assist you! I am glad I was able to rectify the situation! If you have any questions you can ask here, DM our Facebook page, Live-chat us at S...

Swagway
Swagway
Swagtron Verified Representative

We still have not heard from you! I am assuming you have already received assistance through email (support@Swagtron.com), by phone at 1-844-299-0625 (M-F 10AM-8:30 EST), live...

1.0
I didn't like
  • Ever making the purchase
#1037276
The X2 purchased for kids during holiday. Saw the reviews after I purchased (was a new line, so no track record), so was pleasantly surprised that mine seemed new. Used it a little in the apartment (since too cold outside), no problem. Then brought it outside for the...
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Swagway
Swagway
Swagtron Verified Representative

We will of course supply a prepaid UPS label for your defective unit! Please email us at WeCare@Swagtron.com and supply your Swgatron.com RMA number and we will gladly supply ...

#1034720
I ordered a new x1 and received a used non working x1. These things happen so I call them up to send me a new one. The man said they wouldn't do that so I said I just want to return it then. He said no problem just fill out ra form. Did that and shipped the board back....
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Swagway
Swagway
Swagtron Verified Representative

Hello, I am Stephen K., a representative of Swagtron.com .I understand you are unhappy with the Swagtron™ RMA process.Please email satisfaction@swagtron.com and we can rectif...

Swagway
Swagway
Swagtron Verified Representative

Hello, I am Stephen K., a representative of Swagtron.com .I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction....

1.0
#1027213

Contact Swagtron

Headquarters Address:
Swagtron.com
3431 William Richardson Dr., Suite F
South Bend, Indiana 46628
United States
Phone:
(844) 299-0625
More
On 2/20/2017, my young daughter ordered a swagway X1 with free bag and paid for it with her own money. We received it via UPS very quickly on 2/21/2017. My daughter accepted it at the door and brought it in to open and we realized there was damage to the outside box...
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Swagway
Swagway
Swagtron Verified Representative

We have not heard from you! Swagtron™ would really appreciate the opportunity to rectify this issue! Please email us at WeCare@Swagtron.com .We look forward to hearing from yo...

Anonymous
Anonymous

Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

2.6
#1021312