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My grandson received a Swagtron T5 hoverboard for Christmas. It worked for 30 minutes and died. The giver lost the receipt, so I could not return it under the warranty. Not having the receipt prevented me from be able to complete the RMA form. I then did research and...
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Swagway
Swagway

Hello! We do apologize that we will not sell you a motherboard for your DIY project. In addition, using words like "fried" communicate to us that there may be further issues w...

1.0
I didn't like
  • Poor product quality
#1169482
Purchased a hoverboard for myself for Xmas. Deal too good to be true. I received the item and kept getting a beeping sound. Contacted swagtron and was told to caliberate it. Did three times still the same thing. Contacted their customer service via online chat multiple...
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Swagway
Swagway

We do apologize for any inconvenience! I will GLADLY assist you and investigate why your refund was not applied within our general time-frames. All (100%) units received 01/17...

2.6
#1167436
Bought unit (t3) before Christmas it is now 3 weeks later and still can get u it returned gave chatted , emailed and have been on phone 3 times with hours of waiting. Have yet to recieve rma it's fu ny one customer service rep told me to buy a additionL one and return...
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Swagway
Swagway

We have offer you a full refund through our RMA process. We have a holiday return policy and accept all refuind for purchases from Nov 1- Dec 27th until Jan 31 st for a FULL r...

1.7
#1157979

Swagtron - I had order and hoverboard and it never delivered to my hous

Swagtron
#1170097
5.0
Details
I had called them they said the only answer the phone through Monday through Friday 2 10 2 8 so they said call them the Monday through Friday and they never received my hoverboard yet and I live in Grandview my address is 11718 Fuller and tell him to call me back at 816-355-8869 thank you.
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Swagtron - Hoverboard not working

Swagtron
#1166469
3.1
Details
It just stop working. Brought it for Christmas for my son. The barrier charger work but for some reason my hoverboard doesn't work
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Return swagtron board and a damaaged bag

Swagtron
#1165379
I ordered the thinking it was Bluetooth and it was so I need to return it also, I orders a carrying case -!!! Willsend me a prepaid postage stamp for both items
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Swagtron - Swagway crack

Swagtron
#1158883
4.4
Details
For me if i ran into something (not even that hard) it cracked.
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Price Affordability
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Website
I do have a similar concern, bought the product refurbished last thanksgiving sale and was embarrassed when my son opened his Christmas gift! He received a used swagtron T5 with scratches all over it like it has been over used! My husband attempted to contact swagtron...
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Swagway
Swagway

As clearly stated on the order page, recertified units may have cosmetic defects. These cosmetic defects may be wear and tear (scratches) or hueing issues. We would ,of course...

2.0
I didn't like
  • Poor product quality
  • No customer service
#1157777
Received a Swagtron scooter as Christmas gift. It would not charge out of the box. When I called Swagtron and they said they needed receipt. I checked the voltage from the charger and it is okay so they said it would be needed to be sent in for repair. Well I am not...
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Swagway
Swagway

Hello, I am Stephen K., a representative of Swagtron.com .I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction....

#1156134

Hi I just got my son a hover board. And it was working great yesterday then it started blinking orange then we charged it for 2 hours last night then it wouldn’t work then we have been charging it for 2.5 hours today and it still won’t work
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Anonymous
fifnawhalyati164

I had the same problem with the hoverboard when I stepped on the thing started shaking and shaking and the hoverboard starting making beeping sounds and a little light was fla...

1.6
#1155939
I wish I'd read tgese rrviews before I ordered a hoverboard from Swagtron! Guaranteed delivery by Christmas, yeah. Right. The reciept and tracking number indicated noth the hoverboard and bag had been shipped via USPS. When it arrived to our Post Office, only the bag...
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Swagway
Swagway

I do apologize for any frustration you may have experienced! Swagtron.com does not ship to post offices, US military bases, or PO boxes. We try to be as transparent as possibl...

1.0
#1154126

I purchased a refurbished t3 for my daughter for christmas i placed order on nov 25th 2017 when i recieved the board on time when i took it out of the box it looked like it was returned by someone they slapped a lable on it and shipped it to me not only did it not work...
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Anonymous
Cameron carson

Ps stephen K sent the same exact message to me today as he did you and many others. Stephen k is probably a cyberbot

Anonymous
Cameron carson

This company is a joke. Their customer service is worse than those like Walmart or Comcast that are regularly mocked. You may have to get an attorney involved as they will not...

1.3
#1151911

We purchased one for our son for Christmas last year. Today while he was outside, we randomly heard a continuous beeping nose. Low and behold when he came in he went to his room and there was the source. Not being touched and hasn’t been and at this very moment while...
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Swagway
Swagway

Your Swagtron® product is FULLY protected by the Swagtron gold-standard warranty against defects for an entire year after purchase! Please email us at WeCare@Swagtron.com and ...

1.0
#1151339
This whole ordeal started with ordering 2 t5 hover boards and 2 bags , after reading online decided I’d rather get my boys the t1 so I called and canceled the order and was told the money would take 5-7 day to be back in the acct. come to find out the genius I was...
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Anonymous
Cameroncarson

You got the same unthoughtful unapologetic message everyone else received today from Stephen K. What a joke. Beware of Swagtron. They will defraud you of you money time and en...

Swagway
Swagway

Hello, I am Stephen K., a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction...

1.0
#1151285