Swagtron
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo contact by customer service
- No customer service
Preferred solution: Warrenty work
Order# 581690
Preferred solution: Deliver product or service ordered
Something is wrong with my hooverboard
Broken Bike
- Cool products
- Flaws in hardware
Preferred solution: Parts to replace broken mechinism
User's recommendation: Needs upgraded chain
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy hoverboard is broken
Preferred solution: Deliver product or service ordered
User's recommendation: i dont know maybe if when you tell me or replace my havorbaord i can tell future costomers ts is a wonderful site and fixes your hoverboard really well
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScrews loosen and not working
I purchased My EB7 two years ago but only ridden it 2 times. I rode the bike 2-3 miles total then put it in a secured storage.
I recently took it out of the storage and decided to use it again. However, I noticed that the screw on the battery handle was loose and came out. But, I wasnt able to screw it back. It was too loose to reinsert.
Now I have a problem pulling the battery out because the handle is missing a screw. Also, there are several screws loose inside the battery itself. I could hear it when moving the battery.
This shouldnt happen to a bike ridden least than 3 miles. Please advise.
Preferred solution: A new battery
Broken scooter
User's recommendation: Buy different company
I disconnect cable to change back tube , now motor don't come on
- Great bike
- If u have problems with it they want u to send it back to factory
User's recommendation: Make sure u get all paperwork from original buyer if u buy from someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis company does not get back with you when it comes to service and parts
- I would describe them as con artist take your money and not provide a service
Preferred solution: Respond back to the emails
User's recommendation: . I give them an F equals failure
Broken scooter
User's recommendation: Don’t buy your products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBattery
Preferred solution: To get the battery out of course, before my wife finds out. lol
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYes there was a couple of issues the scooter is slow doesn't go past 15.5 it says 18.6 if you you are not on the bike once once you are connected via Bluetooth the torque is very slow
Preferred solution: Keep the torque like the first version of the swagtron swagcycle pro it's very powerful why would you slow down the speed ? My tire also looked used the thread didn't look brand new....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew parts needed defect I had to buy two scooters because of the defect then they listed it is not in stock and now they have the exact same scooter different color different name I'm just trying to g
They make everything so impossible you have to pay for your own shipping if you want maintenance done on the scooter bike that you've bought you have to pay for shipping if you have somebody else work on it you void your warranty the scooter I bought was defective had to buy two of them I'm disabled and it's like having legs and had to buy two of them and borrow money to do that I don't have an income yet talk to my lawyer about that and I went to go get a new battery and they made it items specific I have to go through them to get the battery that is ridiculous and I know what this battery is supposed to cost how much you want to make it but it's going to be four times the cost it's ridiculous don't buy from swagtron unless you have to unless they make this right I'm I'm going to go to town on giving them bad reviews and I'm glad that this is available to me just speak out and hopefully maybe they'll even help me namaste and God bless
- So far only the cons win
- There are far too many of you
Preferred solution: A free battery to a disabled woman that had to buy two scooters
User's recommendation: Danger Will Robinson danger Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service/they do not know how to help you with technical support
Preferred solution: Act like a company! Provide customer service Quit making people fill out an application like it’s a job app. should be able to call place your order and they should ship it in a timely matter. How about a personal touch??. Human Inner reaction.
User's recommendation: Avoid dealing with this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo you speak with Jennifer who helped me yesterday with my RMA number
Preferred solution: Charger and receptacle repair
User's recommendation: Grateful
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The warranty became void when your son attempted to repair it via youtube. However, since it was damaged by use (abuse), you were likely SOL on that anyways.