Purchased swagtron envy red. Just 5-6 months old, probably total 5 hrs of ride time.
After charging scooter, notice throttle not working correctly, looking at troubleshooting guide, i have error code 007 (motor). So. I call tech support asked if this was common issue, tech replies "no", what? If its not common why is there an error code for it.
Anyway, got rma #, i have to pay the freight charges to ship it back to Indiana for warranty work? Frigging freight i had to pay was half the amount i paid for the scooter. Come on swagtron, i am customer.
Reimburse the freight cost, why not have 3rd party to fix issue instead of shipping back to you? Eagerly awaiting to hear your reply.