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Summary of Swagtron Customer Service Calls

158 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:57 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Swagtron to Ask about:

Return/ Replace:

  • “Return item”
  • “Return of swagtron t 580”
  • “Just want to return a gift i bought my daughter for Christmas”

Product/ Service quality:

  • “Scooter is broke”
  • “Board is broken.”

Payments and Charges:

  • “Because my swagtron did not come with the charger Nor the allen key for me to charge up my swagtron”
  • “Batterie charger for t8”

Shipping and Delivery:

  • “Order wrong item”

Staff:

  • “Customer service”

Other:

  • “Warranty exchange”
  • “I cant find my pin number or my passkey”
  • “Flat tire”

About Swagtron

Top 5 Likes about Swagtron

Product is cool, Unacceptable, Price, Very cool, Shipping time once found secondary color on one board

Top 5 Dislikes about Swagtron

Customer service, Machine i got is defective, Poor product quality, No customer service, Warranty process

Top 5 Related Companies

Swagway

Summary

Swagway and Swagway LLC is a retailer which specializes in sales of Swagtron hands-free smart boards. The company was founded in August 2015. Its headquarters is based in South Bend, Indiana, United States. The company offers hoverboards, electric scooters, and electric skateboards. Swagway and Swagway ships their products across the United States and Canada. Free shipping is possible. Customers can also order express delivery. The company accepts returns within 30 calendar days of the delivery date. Restocking fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Swagtron reviews and complaints

Swagtron is ranked 51 out of 2434 in Appliances and Electronics category

Area Served

USA

Payment Methods

MasterCardVISA

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