Swagtron Contact Information

Customer Service:

  • (844) 299-0625

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Currently you can call only US numbers.

Headquarters Address:

Swagtron.com
3431 William Richardson Dr., Suite F
South Bend, Indiana 46628
United States

Other Info:

M-F: 9AM to 9PM EST
Sat: 12PM to 5PM EST
Sun: 3PM to 8PM EST

Social Networks:

Summary of Swagtron Customer Service Calls

304 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
02:42 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Swagtron to Ask about:

Payments and Charges:

  • “Missing charget”
  • “Hober dont charge”
  • “My scooter only works when connected to charger” , Review #1332948

Return/ Replace:

  • “Hoverboard not working- sent back for repair & returned still not working- feel at this point want to return & send me new one or refund. I have same model purchased few weeks later & works fine. Unhappy!!” , Review #1403470
  • “Return”
  • “Something is wrong with my hoverboard the lights changing colors and it stop working it wont even come on”

Product/ Service:

  • “Broken swagtrob”
  • “My scooter is broke” , Review #1385641
  • “My hoverboard broke in snow it said it was waterproof”

Request for Information:

  • “To see how to ship and get it fixed”
  • “To ask about a moter in my hoverboard”
  • “Receipt confirmation”

Refund:

  • “Refund Issue”
  • “Refundissue”
  • “Refund” , Review #1292426

Staff:

  • “Customer service”

Shipping and Delivery:

  • “Where is my product”
  • “Order wrong item”

Account:

  • “Cant log in and when will my order shipment arrive i cant get any answer” , Review #1412358

Activation/ Cancellation:

  • “SWAGTRON t6 won’t activate”

Cards:

  • “I cant find my pin number or my passkey”

Other:

  • “My hoverboard isnt working”
  • “Came with 2 right handles!”
  • “Is the outlaw t6 compatible with a go cart kit”

Swagtron Rating Stats

2.8 out of 5 stars
based on 119 reviews
See all 173 reviews reviews

Rating stats

  1. 46 reviews
  2. 36 reviews
  3. 18 reviews
  4. 13 reviews
  5. 6 reviews

Rating trend

About Swagtron

Top 5 Likes about Swagtron

Product is cool, Unacceptable, Price, Product is very cool, Very cool

Top 5 Dislikes about Swagtron

Customer service, Poor product quality, Machine i got is defective, Warranty process, No customer service

Top 5 Related Companies

Swagway

Summary

Swagway and Swagway LLC is a retailer which specializes in sales of Swagtron hands-free smart boards. The company was founded in August 2015. Its headquarters is based in South Bend, Indiana, United States. The company offers hoverboards, electric scooters, and electric skateboards. Swagway and Swagway ships their products across the United States and Canada. Free shipping is possible. Customers can also order express delivery. The company accepts returns within 30 calendar days of the delivery date. Restocking fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Swagtron reviews and complaints

Swagtron is ranked 80 out of 2565 in Appliances and Electronics category

Area Served

USA

Payment Methods

MasterCardVISA

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Swagtron Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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