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Summary of Swagtron Customer Service Calls

198 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:53 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Swagtron to Ask about:

Payments and Charges:

  • “Charger”
  • “Because my swagtron did not come with the charger Nor the allen key for me to charge up my swagtron”
  • “Batterie charger for t8”

Return/ Replace:

  • “Return item”
  • “Something is wrong with my hoverboard the lights changing colors and it stop working it wont even come on”
  • “Return of swagtron t 580”

Product/ Service:

  • “My hoverboard broke in snow it said it was waterproof”
  • “Scooter is broke”
  • “Board is broken.”

Request for Information:

  • “To see how to ship and get it fixed”
  • “To ask about a moter in my hoverboard”
  • “Receipt confirmation”

Refund:

  • “Refund Issue”
  • “Refundissue”
  • “Refund”

Cards:

  • “I cant find my pin number or my passkey”

Shipping and Delivery:

  • “Order wrong item”

Staff:

  • “Customer service”

Other:

  • “Malfunction of swagtron”
  • “My swagtron swagcycle back tire blew out”
  • “Swag trying to 6 have a board Bluetooth not connecting to phone”

About Swagtron

Top 5 Likes about Swagtron

Product is cool, Unacceptable, Price, Very cool, Shipping time once found secondary color on one board

Top 5 Dislikes about Swagtron

Customer service, Machine i got is defective, Poor product quality, No customer service, Warranty process

Top 5 Related Companies

Swagway

Summary

Swagway and Swagway LLC is a retailer which specializes in sales of Swagtron hands-free smart boards. The company was founded in August 2015. Its headquarters is based in South Bend, Indiana, United States. The company offers hoverboards, electric scooters, and electric skateboards. Swagway and Swagway ships their products across the United States and Canada. Free shipping is possible. Customers can also order express delivery. The company accepts returns within 30 calendar days of the delivery date. Restocking fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Swagtron reviews and complaints

Swagtron is ranked 85 out of 2462 in Appliances and Electronics category

Area Served

USA

Payment Methods

MasterCardVISA

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Swagtron Stats

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Number of Comments

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Number of Calls

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