i bought through this company because there website claims there were seen on Ellen, USA Today, Today, Live, Kelly and Michael, Parade, The Insider, people and a new york magazine and a las angels tv station 5 klta however when my 20 year old son got the hoverboard for christmas the hoverboard would not start even after we charged it we called the company telling them that it would not start they gave us troubleshooting tips however they did not work so we called back and told them we tried the troubleshooting tips and they did not work so can you give us a refund or a exchange for another same model and color and they said no saying the return policy i had to buy him a diffrent hoverboard from another place that has a warranty and it works so unless you want to lose money you should not buy a swagton hoverboard I found out you have to pay for a warranty and it does not cover defective board only accidentally damage i think all companys should be required to have a free warranty this company has also recalled products and still sells their recalled x1 hoverboard so dont buy from them ever
This person wrote the review because of warranty issue of swagtron hoverboard from Swagtron. Reviewer claimed that he or she lost $500 and wants Swagtron to issue a full refund.
The most disappointing in user's experience was customer service, machine i got is defective and poor product quality. Author liked the most price and unacceptable. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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