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He’s had it for 3 days and it just keeps beeping when he gets on it..

Product or Service Mentioned: Swagtron Hoverboard.

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SwagTron
#1549232

The beeping can be due to the unit needing to be recalibrated! Please follow the link below for video instructions on calibration.

https://www.youtube.com/watch?v=H1Sbm3Yy3-8 Step 1: Start with the board powered off. Step 2: Place each level parallel with the wheel touching the inside of the wheel base. Step 3: Rotate the board until both levels on each wheel base are level. If you do not have a level, make sure both platforms are equal with each other and level to the ground as best as possible.

Step 4: While keeping the board level, hold the power button down. It will make the normal power on tone. Wait up to 5 seconds and you will hear a single beep. Release the power button.

Wait 5 seconds and turn the board off. Step 5: Power on again. The board should now be calibrated. If it is still not calibrated correctly, go to step 1 and begin making minor adjustments.

If this does not help, please ensure that the charger is working properly! Does the light on the charger show green when plugged into the wall? If so, does it change tp red, when plugged into the unit? It's possible the charger could be defective causing the unit to not be fully charged.

Please email us at WeCare@Swagtron.com with your order information so that we can get this handled as quickly and conveniently for you as is possible!

Customer support is standing by right now and looks forward to hearing from you! #SwagtronCares

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