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Hover board won’t stop buzzing and won’t move

I need to no how do I stop the hover board from buzzing it’s been buzzing for 5 hours the only time it stop buzzing is if it’s plugged up and I don’t want to over heat it ....

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cancellation of order and request of refund

12/01/17 AMZ*Swagtron AMZN.COM/PMTS CARD: 3129051 12/01/2017 22:54 Debit Card Purchase -$249.99

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Questions 2