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This is my story I purchased a refurbished scooter, still cost $250.00 refurbished After SEVERAL days and numerous contacts with the company who kept telling me it was on its way, but could not provide me with a tracking number, After an extended period of time, oh...
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Swagway
Swagway

Good afternoon!We hope that you received the assistance that you needed! If not, please email us at WeCare@Swagtron.com with your order information right away so we can get th...

Swagway
Swagway

We are very sorry to hear about the experience with your re-certified unit!Swagtron does everything they can to get orders fulfilled and sent out as quickly as possible!This i...

#1300274
Do you guys have a refund policy
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Swagway
Swagway

Yes, we do!If you are not completely satisfied with a product purchased from Swagtron.com, you may return it within 30 days of the delivery date for refund (to your original f...

5.0
#1292426
Thanks for canceling my order in the near future i will order again have a great day.
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Swagway
Swagway

You are most welcome!Swagtron values and appreciates all customer feedback!We strive to provide the very best in customer service!Our customer support is always standing by to...

#1288572
Please call me 949-573-2344 My board is not working on the right side. Not functional or turn on.
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Swagway
Swagway

We were unable to reach you using the phone number given!We hope that you were able to receive the assistance you needed!If not, please email us at WeCare@Swagtron.com with yo...

Swagway
Swagway

We are very sorry to hear that your board is not working properly!A Swagtron representative will be sure to give you a call as soon as possible!Our customer support is always ...

#1285701
Junk swagtron swagger scooter
I got a swagtron swagger as a gift back in December and I just recently finally opened it after a few months. I was very disappointed to find that the display screen was shattered and wouldn’t show anything. It’s been stored in a very safe place in the original...
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Swagway
Swagway

This is to make sure that you were able to receive the assistance needed for your Swagroller!If you were unable to receive any help, please email us at WeCare@Swagtron.com so ...

Swagway
Swagway

We are very sorry to hear that your Swagroller was damaged in the shipping process!This is DEFINITELY something we can get taken care of for you!Your satisfaction is very impo...

1.8
#1285125
I bought an ebike from hsn from swagtron and have not had it a year yet and im having problems already I return on the first complaint they told me to ship it on my expense I did I return my bike the light indicator as soon as u ride it on a full charge the battery...
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Swagway
Swagway

Good afternoon!This message is to ensure that you received the assistance that was needed concerning this issue!If you did not, please let us know by sending an email to WeCar...

Swagway
Swagway

We apologize for any inconvenience you may have experienced!This is definitely something we can help solve!Swagtron is happy to provide a pre-paid UPS label to assist in shipp...

2.1
I liked
  • Product is cool
I didn't like
  • Price is way too much for the bike to have a lot of issues
  • Make me pay to ship their defective product
  • Machine i got is defective
#1277366
Will not power up and will not charge comes on but cuts off my phone number is 1804-244-6737 email www.williamoliver232@ Gmail.com
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Swagway
Swagway

Good afternoon!We hope that you were able to receive the assistance you needed for this matter!However, if you did not please email us at WeCare@Swagtron.com with your order d...

Swagway
Swagway

We are very sorry to hear about the issue with your hoverboard!Each new Swagtron product comes FULLY protected by our gold-standard warranty against defects for an entire year...

2.7
#1276587
I was riding my scooter on the sidewalk and I hit a little bump and it stopped working but the screen still lights up but it just does not move and I called today
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Swagway
Swagway

We are hoping that you were able to receive assistance with this matter!If you have not been able to get this situation solved, we would be very happy to help!Please email us ...

Swagway
Swagway

We are very sorry to hear about the trouble you're having!We can definitely get this taken care of!Please email us at WeCare@Swagtron.com so we can get this handled as quickly...

#1271938
I bought the swagger when it was on Amazon for $399, with extended warranty. The 2nd time I went anywhere, just riding on the sidewalk cracks caused a chunk of the rubber on the front wheel/motor to break off. This didn't make it unusable yet. About the 5th or 6th time...
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Swagway
Swagway

We are very sorry to hear about the trouble you've experienced!We do everything we can to ensure that all of our customers receive quality products!We can definitely get this ...

3.2
#1269956

Contact Swagtron

Mailing Address:
Swagtron.com
3431 William Richardson Dr., Suite F
South Bend, Indiana 46628
United States
Phone:
(844) 299-0625
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So despite all the problems ive heard about the orginal e bike .. I heard the pro is better .. I go to order ONE today (Since its the last day for the $30 dollars off sale)... and purchase the protection plan.. 44 bucks. I fill out my info on their site.. And press...
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Swagway
Swagway

We are very sorry for the trouble you've experienced!If the order was not accepted due to an issue with the addresses not matching, it might show on your bank account as pendi...

1.0
#1268641