Manufacturer: Swagtron Category: Hoverboards Clear all filters (6 of 6 reviews match)
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I ordered a X2 electric balance board product from the company Swagtron, and the one I saw and bought was on sale. Plus, I had a code that made the price a grand total of... $130. This should have been a major red flag. A cheap price on something that's usually 500+...
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Swagway
Swagway
Swagtron Verified Representative

We still have not heard from you! I am assuming you have already received your refund. However, if you are having any issues, we are available! I look forward to hearing from ...

Swagway
Swagway
Swagtron Verified Representative

We will gladly get that issue solved as quickly and as conveniently for you as is possible! If you requested a refund within 30 days of purchase, we will gladly begin the ref...

3.0
Product
Swagtron Swagway X1 Hoverboard
#1038139
I ordered a new x1 and received a used non working x1.These things happen so I call them up to send me a new one. The man said they wouldn't do that so I said I just want to return it then. He said no problem just fill out ra form. Did that and shipped the board back....
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Swagway
Swagway
Swagtron Verified Representative

Hello, I am Stephen K., a representative of Swagtron.com .I understand you are unhappy with the Swagtron™ RMA process.Please email satisfaction@swagtron.com and we can rectif...

Swagway
Swagway
Swagtron Verified Representative

Hello, I am Stephen K., a representative of Swagtron.com .I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction....

1.0
Product
Swagtron Swagway X1 Hoverboard
#1027213
On 2/20/2017, my young daughter ordered a swagway X1 with free bag and paid for it with her own money. We received it via UPS very quickly on 2/21/2017. My daughter accepted it at the door and brought it in to open and we realized there was damage to the outside box...
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Swagway
Swagway
Swagtron Verified Representative

We have not heard from you! Swagtron™ would really appreciate the opportunity to rectify this issue! Please email us at WeCare@Swagtron.com .We look forward to hearing from yo...

Anonymous
Anonymous

Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

2.6
Product
Swagtron Swagway X1 Hoverboard
#1021312
Swagtron - Used product shipped when I ordered new - no customer service
Swagtron - Used product shipped when I ordered new - no customer service
Swagtron - Used product shipped when I ordered new - no customer service
Swagtron - Used product shipped when I ordered new - no customer service
Swagtron - Used product shipped when I ordered new - no customer service
I ordered a new X1 hoverboard 9 days ago from Swagtron (directly from the swagtron.com website). I attached the ad here. It says specifically it is a "New" hoverboard for $199. I received it four days ago but it was a store return that was badly damaged. It still had...
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Anonymous
Anonymous

Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

2.5
Product
Swagtron Swagway X1 Hoverboard
I liked
  • Product is cool
I didn't like
  • Customer service
  • Poor product quality
  • Machine i got is defective
#1015941

Resolved

I bought the original Swagway X1 hoverboard for my son for Christmas for $290. It was used once when it began to vibrate, knocked my son off and then the rubber foot pad came apart. Upon further investigation, I noticed that the base was cracked. I followed the...
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Swagway
Swagway
Swagtron Verified Representative

Thank You for your feedback! We also Thank You for the opportunity to address and solve this issue! We sincerely apologize for any frustration Swagtron™ may have caused you an...

Swagway
Swagway
Swagtron Verified Representative

I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. It looks...

2.7
Product
Swagtron Swagway X1 Hoverboard
I didn't like
  • Machine i got is defective
  • Warranty process
  • Make me pay to ship their defective product
#998448
After hearing about the nationwide Swagway X-1 recall I immediately called the local Modells that my daughter purchased her hoverboard from.Keep in mind this is an 11 year old that saved all of her gift money to purchase this trending item. I was immediately told that...
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Swagway
Swagway

Swagway has still not received a contact form you regarding your situation. Please contact Swagway with any questions and to participate in the recall. We offering a free upgr...

Swagway
Swagway

Modell's Sporting Good's in not involved in the recall. You should contact the manufacturer (Swagway) in order to participate in the recall as clearly stated by the Consumer P...

Modells Sporting Goods Rocky Point, New York
Product
Swagtron Swagway X1 Hoverboard
I didn't like
  • Swagway warranty service and cannot return product to store
#893110
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