Product: Swagtron Swagway X2 Hoverboard Clear all filters (0 of 18 reviews match)
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Swagtron - No news

Black friday ordered and still no news from my order. Been contacting them but each time a new person says theyll notify me when ready. They didnt say this was backordered!!! They assured that eill ship whithin 2-3 days of ordering and apparently was not the case.... Still dont know if it is arriving but they did charge my card!!!
1.0
Details
Customer service
Product
Swagtron Swagway X2 Hoverboard
#1420170
We purchased a swagway X2 for a Christmas gift for our daughter and after using it a few times the unit has a red flashing light and will no longer operate. We called technical support to troubleshoot and were unsuccessful. We also tried looking up tutorials on YouTube...
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Anonymous
UnhappyConsumer-2017

Since posting my experience here and reaching out to Swagtron, they offered to repair the unit free of charge one time outside of the warranty. I had to pack and ship the unit...

SwagTron
Swagway
Swagtron Verified Representative

We apologize that the 90-day warranty included with your holiday liquidation special was expired!The Swagway X2 was a holiday special that included a clearly marked 90-day war...

2.6
Product
Swagtron Swagway X2 Hoverboard
#1131601
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Swagtron Swagway X2 Hoverboard Review

Lemon X2, broke the first time used
1.9
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Product
Swagtron Swagway X2 Hoverboard
#1035670
I received a x2 from swagtron for my daughter this past Christmas. The unit was dirty, scratched up and honestly looked like it was used. I contacted customer service and it was a nightmare just to speak with someone. After what it seemed like years I talked to a Rep...
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SwagTron
Swagway
Swagtron Verified Representative

I hope you received your refund! If you have any problems, please email support@Swagtron.com Have a great day! Stephen K.

Anonymous
Anonymous

Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

1.0
Product
Swagtron Swagway X2 Hoverboard
#1019353
Resolved
Emailed swagtron and after a week I got a response and a shipping label so I could send it back to them and then they would fix it if it was a warranty issue or I would have to pay for it to be fixed if it wasn't a warranty issue. Well, after 4+ weeks I get another...
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SwagTron
Swagway
Swagtron Verified Representative

Thank You for the update and also Thank You for the opportunity to address this issue! Swagtron apologizes that your experience didn't meet your expectations! We are EXTREMELY...

Anonymous
Anonymous

Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

3.9
Product
Swagtron Swagway X2 Hoverboard
#1011976
Will not charge anymore. Had a week. No one will contact me or answer the *** phone...or i get transferred and hung up on.
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SwagTron
Swagway
Swagtron Verified Representative

We still have not heard from you! Swagtron™ would appreciate the opportunity to address this issue! If this issue has not been re-solved, or you would like a specific issue ad...

SwagTron
Swagway
Swagtron Verified Representative

Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

1.0
Product
Swagtron Swagway X2 Hoverboard
#987677
I ordered 2 of the Swagway x2's.One red, one green. My daughters have been riding them ever since they opened them.I guess we got lucky, they charge well and ride smooth!
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SwagTron
Swagway
Swagtron Verified Representative

Thank You for your Feedback! We always appreciate hearing feedback, both positive and negative! If you have any questions you can ask here, DM our Facebook page, Live-chat us ...

Product
Swagtron Swagway X2 Hoverboard
#983015
Same thing happened to us as well.Ordered the board well before Christmas... even received message it was guaranteed to arrive before Christmas. Once I realized it wouldn't arrive in time I began calling and calling and calling. No answer... no return emails. It didn't...
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SwagTron
Swagway
Swagtron Verified Representative

Swagtron™ would greatly appreciate the opportunity to resolve this issue in a quick and convenient manner! Please contact us at WeCare@Swagtron.com at your convenience! We loo...

SwagTron
Swagway
Swagtron Verified Representative

I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. Please m...

2.0
Product
Swagtron Swagway X2 Hoverboard
#982966
Swagtron - Swagway X2 Hoverboard Review
I ordered our swagway x2 on a Friday and it arrived in less than 3 days.. it was a Christmas present for my 13yr old for Christmas.. the X2 board came in excellent condition no scratches no where in tear looks brand-new. Charge is perfect. My son took it right out of...
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SwagTron
Swagway
Swagtron Verified Representative

Thank You for your feedback! pissedconsumer.com is a rare place to receive positive feedback and it is GREATLY appreciated! To the 2 anonymous complaints posted on this thread...

Anonymous
Anonymous

If this review is honest I am even more upset that I still have not received the X2 I ordered more than 20 days ago.

3.9
Product
Swagtron Swagway X2 Hoverboard
#980636
I ordered the x2 on December 6 just came today December 27 after Christmas I have not opened the box to I inspect yet waiting on my husband but I called probably 6 times after waiting on hold at least 25 minutes each time and emailed probably 5 times some with no...
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SwagTron
Swagway
Swagtron Verified Representative

I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. Please m...

2.6
Product
Swagtron Swagway X2 Hoverboard
#980616