I ordered an x2 model as well.. I was a little uneasy about the purchase after reading all these reviews.
Now in the beginning I must say I did not feel the customer service was up to par. But after writing an email through Facebook I was told that my order would be arriving today. I ordered it come and I am very pleased with my purchase. I do not have a scratch, dent, or any other flaw..
yes my user manual does not you say the model or brand but that would no way interfere with my decision on the board. I will be ordering another swagtron because of the quality I received.
I hope this helps people who are on the edge about ordering a swagway X2. For one thing it is $189 which is absolutely awesome price, but overall you feel quality of the board while you ride it.
This reviewer shared experience about good quality and wants this business to read this review and look into the issue (if any). The author is overall satisfied with Swagtron and uploaded picture s. Reviewer wants customer support to reach out to him or her for further discussion of this matter.
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