Product: Swagtron T3 Hoverboard Clear all filters (10 of 10 reviews match)
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No one will return my e-mail, I have sent four! no way to talk with anyone although when you call the recording says that you can speak with someone Hoverboard delivered with a broken charger and no one will get back to me Sending e-mails and calling is a total waste...
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Swagway
Swagway

We still have not heard from you! We have MANY ways to contact us and answer 100% of emails to WeCare@Swagtron.com, support@Swagtron.com, satisfaction@Swagtron.com. I am still...

Swagway
Swagway
Swagtron Verified Representative

I apologize for any inconvenience! We answer 100% of emails to support@Swagtron.com, 7 days a weekWe answer 100% of emails to WeCare@Swagtron.com, 7 days a weekWe offer live-c...

Product
Swagtron T3 Hoverboard
I didn't like
  • No customer service
#1172586
I talked to a SWAGTRON salesman on the phone and he talked me into ordering a T3 re-certified hoverboard but he told me to buy the extended warranty that it would cover any cosmetic damage that the board might have. So when I got off the phone I ordered my board with...
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Anonymous
Same experience 2

I have had the exact same experience with this company. They will give you the run around when you have an issue. Their products are junk.

Anonymous
Cameron carson

Swagtron is awful. They make those like Walmart or Comcast that we regularly mock look like they are Customer Service giants. Absolutely the worst customerr experience I've ev...

Product
Swagtron T3 Hoverboard
#1148355
I brought a T3 for my Son and In A month the unit was non-functional I sent it back for repairs and two weeks later received a broken unit. Had too send this one back and was informed that I was being sent a refurbished unit instead of a brand new one as I had...
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Swagway
Swagway
Swagtron Verified Representative

We still have not heard from you! We really would appreciate the opportunity to address this issue! We also understand that this issue was most likely already solved by standa...

Swagway
Swagway
Swagtron Verified Representative

We apologize your brand new replacement Swagtron T3 was broken! Swagtron will, of course, get this issue solved as quickly and as conveniently for you as is possible! Please ...

1.4
Product
Swagtron T3 Hoverboard
#1068557
I had a swagtron repair that needed done about 6 months after purchase got RA sent back and was fixed and sent back in about 7 days then it broke again had to send in with a RA i got asked them to call and give me price to fix damage caused by daughter it took about 14...
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Swagway
Swagway
Swagtron Verified Representative

We apologize that you had some issues with your Swagtron™ T3. We understand the units will take severe abuse from time to time and we made them extremely rugged for this purpo...

Product
Swagtron T3 Hoverboard
#1064035
I bought my daughters NEW T3 Hoverboards for Easter. One of the boards sent to me was CLEARLY A USED BOARD, bumpers were placed on it, it was all scratched up, the battery was dead, and it would not charge. I received my RA # and sent the board back on Monday. The...
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Swagway
Swagway
Swagtron Verified Representative

We still have not heard from you! We are anxiously awaiting an opportunity to rectify this! I am assuming by your lack of response that Swagtron™ customer support has already ...

Swagway
Swagway
Swagtron Verified Representative

We apologize you are unhappy with your Swagtron™ T3. Swagtron.com maintains an A rating on BBB.org and is highly reviewed by the large majority of our customers. A simple goog...

1.4
Product
Swagtron T3 Hoverboard
I didn't like
  • No customer service
  • Machine i got is defective
#1039622
If anyone can tell me how to speak with someone other than Swagtron Support, I would greatly appreciate it. We purchased a T3 Hoverboard for Christmas. We received it just before Christmas. Wrapped it up and put it under the Christmas tree. The children were joyed to...
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Swagway
Swagway
Swagtron Verified Representative

Thank You for the opportunity to assist you! I am glad I was able to rectify the situation! If you have any questions you can ask here, DM our Facebook page, Live-chat us at S...

Swagway
Swagway
Swagtron Verified Representative

We still have not heard from you! I am assuming you have already received assistance through email (support@Swagtron.com), by phone at 1-844-299-0625 (M-F 10AM-8:30 EST), live...

1.0
Product
Swagtron T3 Hoverboard
I didn't like
  • Ever making the purchase
#1037276
I bought 2 Swagtron T3's for Christmas and neither will turn on. Being a divorced mom of 5,$1000 is no small investment. I read safety and feature details and thought I was making a good choice. The kids lived riding and listening to music but I thought for the money...
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Swagway
Swagway
Swagtron Verified Representative

We still have not heard from you! Swagtron™ would greatly appreciate the opportunity to rectify this issue! Please email me at Satisfaction@swagtron.com! I look forward to hea...

Anonymous
Anonymous

Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

1.7
Product
Swagtron T3 Hoverboard
I liked
  • Shipping time once found secondary color on one board
I didn't like
  • No troubleshooting info found
  • Machine i got is defective
#1020086
It broke the next day and we cannot get ahold of anyone from Swagtron. We submitted a return form like they ask but they havent called or emailed. This was my daughters Christmas present and we are very upset..
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Swagway
Swagway
Swagtron Verified Representative

This is just a follow-up to ensure your issue has been solved in a satisfactory manner! If not, please contact us at WeCare@Swgatron.com and give us the opportunity to rectify...

Swagway
Swagway
Swagtron Verified Representative

Hello, I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. P...

2.1
Product
Swagtron T3 Hoverboard
#985290
I bought the Swagtron T 3 for my 11 year old daughter for Christmas and paid $450 and after 4 days it stopped working. Now I stay on hold for customer service and then it disconnects me after 20 minutes. I filled out the form to get the RMA number but still haven't...
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Swagway
Swagway
Swagtron Verified Representative

Thank You for Your Feedback! We are REALLY glad your issue was solved in a satisfactory manner! If you have any future issues we are always available! #SwagtronCares WeCare@Sw...

4.1
Product
Swagtron T3 Hoverboard
#984348

For Christmas, we purchased a SwagTron T3 for our daughter factory direct from SwagTron USA. It work fine for about an hour of use, now it won't turn on or take a charge. The manual has no troubleshooting page??? After leaving several comments on the SwagTron USA...
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Anonymous
Anonymous

I have had the same experience with the T3, bought one for Christmas and it started the same thing after a week, returned through Amazon and replaced with another, same thing ...

Swagway
Swagway
Swagtron Verified Representative

I am Angie N, a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction. Please m...

1.0
Product
Swagtron T3 Hoverboard
#980297