Product: Swagtron T3 Hoverboard Clear all filters (0 of 15 reviews match)
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I leave my hover board on the porch and it just started not turning on unless I stepped on it and turned it on
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SwagtronCares
SwagtronCares
Swagtron Verified Representative

We are very sorry that your T3 seems to be having issues! This is DEFINITELY something we can get handled. Please email us at WeCare@Swagtron.com with your order information s...

Product
Swagtron T3 Hoverboard
#1412745
We are on our 3rd try. Hover board still shakes like crazy. Got a refurbished one the first week of December for my daughter for Christmas. She opened it the first week in January. Shakes like crazy and throws her off. Called and said we would pay to upgrade for a new...
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AmazingPurpleEmperor
AmazingPurpleEmperor

Thanks for responding. I sent you an email. I'm sure there is nothing that will get done. I've returned it 3 times. Unreal that nothing was ever fixed all 3 times I got it bac...

SwagTron
Swagway

We are reaching out to you to confirm you were able to receive the assistance you needed with this matter. If you did not, please email us at WeCare@Swagtron.com so we can get...

1.5
Product
Swagtron T3 Hoverboard
I didn't like
  • Didnt fix the solution returned unfixed 3 times
#1349772
No one will return my e-mail, I have sent four! no way to talk with anyone although when you call the recording says that you can speak with someone Hoverboard delivered with a broken charger and no one will get back to me Sending e-mails and calling is a total waste...
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SwagTron
Swagway

We still have not heard from you! We have MANY ways to contact us and answer 100% of emails to WeCare@Swagtron.com, support@Swagtron.com, satisfaction@Swagtron.com. I am still...

SwagTron
Swagway
Swagtron Verified Representative

I apologize for any inconvenience! We answer 100% of emails to support@Swagtron.com, 7 days a weekWe answer 100% of emails to WeCare@Swagtron.com, 7 days a weekWe offer live-c...

Product
Swagtron T3 Hoverboard
I didn't like
  • No customer service
#1172586
Bought unit (t3) before Christmas it is now 3 weeks later and still can get u it returned gave chatted , emailed and have been on phone 3 times with hours of waiting. Have yet to recieve rma it's fu ny one customer service rep told me to buy a additionL one and return...
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SwagTron
Swagway
Swagtron Verified Representative

I still have not heard from you! We are ALWAYS available at WeCare@Swagtron.com and answer within 24 hours. We are open and respond to emails 7 days a week for your convenienc...

SwagTron
Swagway
Swagtron Verified Representative

We have offer you a full refund through our RMA process. We have a holiday return policy and accept all refuind for purchases from Nov 1- Dec 27th until Jan 31 st for a FULL r...

1.7
Product
Swagtron T3 Hoverboard
#1157979

I purchased a refurbished t3 for my daughter for christmas i placed order on nov 25th 2017 when i recieved the board on time when i took it out of the box it looked like it was returned by someone they slapped a lable on it and shipped it to me not only did it not work...
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Anonymous
Cameron carson

Ps stephen K sent the same exact message to me today as he did you and many others. Stephen k is probably a cyberbot

Anonymous
Cameron carson

This company is a joke. Their customer service is worse than those like Walmart or Comcast that are regularly mocked. You may have to get an attorney involved as they will not...

1.3
Product
Swagtron T3 Hoverboard
#1151911
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Swagtron - Horrible service

Ordered T3. Did not work at all. Sent it back. They received 11/30. After several emails was told ready to ship on 12/8. Called today 12/15. Can’t answer why has not shipped. They think will be shipped next Monday or Tuesday, then 3-4 days to get to me. Son’s birthday 11/29 no present. Will he even get for Christmas? Asked for credit. They can’t do that. Really??
2.2
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Product
Swagtron T3 Hoverboard
#1149038
I talked to a SWAGTRON salesman on the phone and he talked me into ordering a T3 re-certified hoverboard but he told me to buy the extended warranty that it would cover any cosmetic damage that the board might have. So when I got off the phone I ordered my board with...
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Anonymous
Same experience 2

I have had the exact same experience with this company. They will give you the run around when you have an issue. Their products are junk.

Anonymous
Cameron carson

Swagtron is awful. They make those like Walmart or Comcast that we regularly mock look like they are Customer Service giants. Absolutely the worst customerr experience I've ev...

Product
Swagtron T3 Hoverboard
#1148355
I brought a T3 for my Son and In A month the unit was non-functional I sent it back for repairs and two weeks later received a broken unit. Had too send this one back and was informed that I was being sent a refurbished unit instead of a brand new one as I had...
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SwagTron
Swagway
Swagtron Verified Representative

We still have not heard from you! We really would appreciate the opportunity to address this issue! We also understand that this issue was most likely already solved by standa...

SwagTron
Swagway
Swagtron Verified Representative

We apologize your brand new replacement Swagtron T3 was broken! Swagtron will, of course, get this issue solved as quickly and as conveniently for you as is possible! Please ...

1.4
Product
Swagtron T3 Hoverboard
#1068557
I had a swagtron repair that needed done about 6 months after purchase got RA sent back and was fixed and sent back in about 7 days then it broke again had to send in with a RA i got asked them to call and give me price to fix damage caused by daughter it took about 14...
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SwagTron
Swagway
Swagtron Verified Representative

We apologize that you had some issues with your Swagtron™ T3. We understand the units will take severe abuse from time to time and we made them extremely rugged for this purpo...

Product
Swagtron T3 Hoverboard
#1064035
I bought my daughters NEW T3 Hoverboards for Easter. One of the boards sent to me was CLEARLY A USED BOARD, bumpers were placed on it, it was all scratched up, the battery was dead, and it would not charge. I received my RA # and sent the board back on Monday. The...
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SwagTron
Swagway
Swagtron Verified Representative

We still have not heard from you! We are anxiously awaiting an opportunity to rectify this! I am assuming by your lack of response that Swagtron™ customer support has already ...

SwagTron
Swagway
Swagtron Verified Representative

We apologize you are unhappy with your Swagtron™ T3. Swagtron.com maintains an A rating on BBB.org and is highly reviewed by the large majority of our customers. A simple goog...

1.4
Product
Swagtron T3 Hoverboard
I didn't like
  • No customer service
  • Machine i got is defective
#1039622