Product: Swagtron T5 Hoverboard Clear all filters (0 of 21 reviews match)
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The hover board came scratched and broken I want to be contacted immediately and receive a new one.
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SwagTron
Swagway

We apologize for any inconvenience this may have caused! Did you happen to receive assistance in resolving this issue? If not, please email us at WeCare@Swagtron.com with your...

Product
Swagtron T5 Hoverboard
#1360754
I had purchased online a swagtron hoverboard T5 model number 80668 / 2 T5 black and this is my third time calling when I ordered the swagtron the power button will not go off so it constantly beeps on ther rides but I don't understand why its so hard to contact anyone.
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SwagTron
Swagway

Good afternoon! This is just to ensure you were able to receive the assistance you needed! If not, please let us know by emailing WeCare@Swagtron.com with your order details s...

SwagTron
Swagway

Good afternoon! Your T5 may be beeping due to needing calibration! This is an easy process and you'll find the instruction below along with a video tutorial for your convenien...

1.0
Product
Swagtron T5 Hoverboard
#1341763
Swagtron t5- when rider falls off the t5 keeps rolling down hill and doesnt lock the wheels once rider falls off. Other hoverboards-when you fall off the wheels lock so the board doesnt roll.
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SwagTron
Swagway

We apologize for any inconvenience this may have caused! If you feel the unit is not performing up to standards, our certified techs would be happy to take a look at the unit!...

Product
Swagtron T5 Hoverboard
#1335496
After hurricane harvey things are pretty tight financially. I bought my 11 year old a refurbished swagtron t5. Within just a month or 2 it had an issue and since it was within warranty they fixed it. Then just a few months later it would not turn on. It was never even...
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SwagTron
Swagway

We are reaching out to confirm you were able to receive the assistance you needed with this matter. If you did not, please email us at WeCare@Swagtron.com so we can get this r...

SwagTron
Swagway

We apologize for any inconvenience this may have caused! Swagtron absolutely does stand behind our products! Our re-certified units come with a 90-day warranty, but we also of...

1.8
Product
Swagtron T5 Hoverboard
I liked
  • Product is cool
I didn't like
  • Warranty and service
#1329876
1st i will start with we bought this new t5 prior to Christmas 2017 and gave it my daughter as a christmas gift. From the first plugging it in, it would not charge. Sent it back to get it fixed. Worked fine for about 4 months. Been sitting for about 3 months due to it...
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SwagTron
Swagway

This message is to reach out to ensure you received the assistance you needed. If you did not, please email us at WeCare@Swagtron.com so we can get this solved for you! If you...

SwagTron
Swagway

We can DEFINITELY get this solved! Each new Swagtron product comes FULLY protected against defects by our gold-standard warranty for an entire year after purchase! Our certifi...

5.0
Product
Swagtron T5 Hoverboard
#1326505
I paid about $200.00 for this it quits working and smells like it burnt, won’t turn on or charge and now I have to pay to send it back , this is the most reduclous thing I’ve ever heard of , I wouldn’t recommend anyone buying from Swagtron.
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Anonymous
daniela

i also have to send mine to repair after 5 months of having it because the battery died in the middle of the road on my way to work at night time!!!!and its going to cost me o...

SwagTron
Swagway

Good afternoon!We are checking to see if you were able to get the assistance you needed?If not, please email us at WeCare@Swagtron.com so we can get this solved for you!#Swagt...

1.0
Product
Swagtron T5 Hoverboard
#1224472
Swagtron - T5 Won’t turn off.
Swagtron - T5 Won’t turn off.
I bought the Swagtron T5 off of Amazon for my Son’s Christmas gift. After a few months of light use it won’t turn off. I had to remove the battery. The blue light stays on and it keeps beeping. Please let me know what to do. Thanks..
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SwagTron
Swagway

We are very sorry to hear about the issue with your T5!Your Swagtron product is FULLY protected by the Swagtron gold-standard warranty against defects for an entire year after...

4.0
Product
Swagtron T5 Hoverboard
#1220470
I bought 2 hoverboard a black and a white hoverboard the black works fine the white one come on with green light and a blinking red will not work they were Christmas gift I bought them 12/1/2017 . Please have someone call at this number 216 -956-5719 Thank You Joe...
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SwagTron
Swagway

Thank You for taking my call! I really appreciated the opportunity to solve that issue! If you have any questions you can ask here, DM our Facebook page, Live-chat us at Swagt...

SwagTron
Swagway

I see that you purchased one of our recertified specials in November of last year from an authorized retailer (CLaimThis on Ebay.com). I also see your product has a fully regi...

3.2
Product
Swagtron T5 Hoverboard
I liked
  • One worked
I didn't like
  • One did not
#1178888
Resolved
Swagtron - Received defective unit; then received a functioning but horribly damaged replacement
Swagtron - Received defective unit; then received a functioning but horribly damaged replacement
Swagtron - Received defective unit; then received a functioning but horribly damaged replacement
Swagtron - Received defective unit; then received a functioning but horribly damaged replacement
We purchased one of their hoverboard units for our son a week before Christmas through Best Buy.A few days later the balance function wouldn't work, the unit kept beeping, and then the next day the power button stopped functioning almost entirely. I then ignored the...
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SwagTron
Swagway

Thank You for the opportunity to get this SOLVED! As always; we are available with any questions, suggestions, or potential issues! #SwagtronCares

SwagTron
Swagway
Swagtron Verified Representative

We will GLADLY send you another NEW replacement to address the unit damaged in shipping! We apologize for any frustration this may have caused! Please email me personally at ...

3.5
Product
Swagtron T5 Hoverboard
#1174827
My grandson received a Swagtron T5 hoverboard for Christmas. It worked for 30 minutes and died. The giver lost the receipt, so I could not return it under the warranty. Not having the receipt prevented me from be able to complete the RMA form. I then did research and...
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Anonymous
barbara moholland

I bought 2 and both have problems. The fact that no one can work on them, the company forces them to be sent back for repairs is not practical. When I called the lady was very...

Anonymous
Ivan Mullet

Bought ours for a Christmas present also. We have the same issue with ours. Already have returned it once early in the year. Now the yellow wire on the main board has shut it ...

1.0
Product
Swagtron T5 Hoverboard
I didn't like
  • Poor product quality
#1169482